Please allow 3-5 business days before receiving a shipping confirmation. Once shipping has been confirmed please allow 10-15 business days to receive product.
Delivery times can vary due to COVID-19.
Products must be returned within 30 days of receiving your return label.
Clothing, Waist Trainers & Thigh Erasers must be unworn and unwashed with all tags still attached.
We only offer refunds onto the original payment method used to make the order.
Exchanges are not part of our returns policy.
Orders placed separately cannot be returned as one. Combining orders will slow down the refund process!
Depending on the courier & country you're returning your item(s) with, it can sometimes take UP TO 60 BUSINESS DAYS (excluding weekends & public holidays) to be delivered and processed by our returns team.
If your return is marked as delivered, sit tight, our returns team will be in touch by email once the return has been processed to confirm your refund.
If you need to get in touch with Customer Support about your return, please include in your message: 1. Proof of postage (like a receipt) 2. The tracking number 3. Your order number.
We'll then get back to you as soon as we can!
Is 365 Fit Club’s website safe?
At 365 Fit Club, we understand how important security is to you. When you place an order at www.365fitclub.com, we encode your information using Secure Socket Layer (SSL) encryption technology. This is the most advanced consumer online security technique to date. You can be assured that your order will be placed safely and securely.
Does anyone else see the information that I provide to 365 Fit Club?
We respect your privacy. The information you provide will not be given to any third party.